Jeetbujj Privacy Policy — Every piece of your data is a trust we take seriously

Jeetbujj (jeetbujj.win) places the highest value on the personal privacy of all its users. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep your data safe.

By using the Jeetbujj website or mobile app, you are agreeing to this Privacy Policy. We therefore encourage you to read it carefully before registering or using our services.

Jeetbujj believes your data belongs to you. We are its custodians, not its owners. That is why we only collect what is genuinely needed to provide you with our services.

Jeetbujj collects three types of information — what you provide directly, what is automatically collected through your use of the platform, and what is received from third parties.

What you provide directly:

• Full name, mobile number, and date of birth (collected at registration)
• National ID / Passport number (when verification is required)
• BKash or Nagad mobile banking number (for payments)
• Profile Picture (optional)
• Information and messages shared via support chat

Automatically Collected Information:

• IP address and device information (model, operating system)
• Browser type and version
• Which pages you visited and for how long, and which games you played
• Login history and transaction records
• Cookies & Local Storage Data

Jeetbujj uses your information only for specific, lawful purposes. Each purpose is clearly outlined below:

• Account Management: To complete your registration, verify your identity, and keep your account secure.
• Payment Processing: To process deposits and withdrawals, and to maintain transaction records.
• Service Improvement: To analyze your usage patterns and create a better gaming experience.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your issues quickly and effectively.
• Bonuses & Promotions: To send you relevant offers based on your preferences (with your consent).
• Legal Obligations: To comply with applicable laws and regulations.

Jeetbujj does not generally share your personal information with third parties. However, in certain limited circumstances, sharing a restricted amount of data may be necessary:

When Your Data May Be Shared:

• Payment Processor: Only the information necessary to process transactions is shared with payment service providers such as bKash and Nagad.
• Legal Obligations: When a lawful order is received from a government authority or court.
• Fraud Prevention: For verification purposes in the event of a serious security threat.
• Technology Services: Server hosting and cloud service providers — all bound by strict confidentiality agreements.

The Jeetbujj website and app use cookies. Cookies are small text files stored on your device that help enhance your experience.

Types of cookies we use:

• Necessary Cookies: These are essential for keeping you logged in and verifying security — the site cannot function properly without them.
• Performance Cookies: To identify where the site is experiencing slowdowns — fully anonymized.
• Preference Cookies: To remember your language, theme, and game preferences.

You can disable cookies from your browser settings. However, doing so may cause some features to not function correctly.

Jeetbujj employs industry-leading technical standards to protect your data. Our security systems are reviewed by independent experts at least twice a year.

• All data stored with 256-bit AES encryption
• All data transfers use TLS 1.3 protocol
• Two-Factor Authentication (2FA) Feature
• Firewall and Intrusion Detection System
• Regular security audits and penetration testing
• Round-the-clock physical security at our data centers
• Strict data protection training for all staff

As a Jeetbujj user, you have the following rights regarding your personal information:

To exercise any of these rights, please contact our support team. We will respond within 30 days.

Jeetbujj does not retain any information longer than necessary. Retention periods are defined separately for each type of data:

• Account Information: For the duration of the active account and 5 years after closure (as required by legal obligations).
• Transaction Records: 7 years — for financial reporting and regulatory compliance.
• Gaming History: 2 years — for dispute resolution.
• Support Chat Log: 1 year — for service quality improvement.
• Login Log: 6 months — for security purposes.
• Marketing Preferences: Until you make a change.

If a minor has accidentally created an account and this comes to our attention, that account and all associated data will be deleted immediately. If a parent or guardian becomes aware of their child's account, please contact our support team right away.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. We aim to respond within 48 hours.

• Data Protection Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via website or app